The Site uses a security system that protects your personal information from unauthorized use. However, as no data transmissions over the Internet can be guaranteed to be 100% secure, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Each transaction on the Site is fully secured. When ordering, you submit your Visa, Eurocard/MasterCard or iDeal (Netherlands only) information. These are crypted and safely stored in a security area. All information processed during a transaction is stored and monitored by NEOS Solutions, the payment provider used by VSTEP. In addition, CreditCard information will also be stored by our CreditCard acquirer EMS (European Merchant Services).
VSTEP takes all necessary measures to protect it's customers and guarantees that all information will be kept confidential.
We will not sell, distribute or disclose information about you as an individual or your personal usage of the Site without your consent or unless required or permitted to do so by law. The information we gather may include name, delivery address, credit or debit card number and expiry date, email address, and any personal preferences.
We would like you to keep the information about you up-to-date. You may change any of the basic information we keep about you at any time by sending an email to our Customer Services department. Information needed to contact Customer Services can be found in the Terms & Conditions.
Usage of cookies
Cookies are anonymous by default. VSTEP guarantees that no information collected from cookies will be linked to personal information stored in our administrative system.
If your web browser does not accept cookies, you will not be able to place products in your shopping cart until you register and sign in to the Site.
We may monitor customer traffic patterns, Site usage and related Site information in order to optimize your use of the Site and we may give aggregated statistics to a reputable third-party, but these statistics will not include information that personally identifies you.
VSTEP does not sell products to children. If you are under 18, you may purchase only with the involvement of a parent or guardian.
VSTEP can not be held responsible for possible damage due to information or advise given on the Site. In addition, VSTEP does not accept responsibility for damage caused by the use or the presence on the Site.
Use of the information and data contained on this WWW site on these pages is at your sole risk. If you rely on the information on this Site you are responsible for ensuring by independent verification its accuracy and completeness.